Effective Date: 5/4/2026

This Privacy Policy (“Policy”) outlines how Velentra Advisory (“we”, “us”, or “our”) collects, holds, uses, and discloses personal, sensitive and confidential information (“Information”).

By using our website, services, or otherwise providing us with your Information, you consent to us collecting, holding, using, and disclosing your Information as described in this Policy. If we are not able to collect, handle, use, and disclose Information about you as set out in this Policy, we may not be able to provide you with our services or access to our website.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), as amended.

This Policy applies to all individuals who interact with us, including clients, prospective clients, partners, and website visitors.

When you visit our website, we may collect device and usage information such as:

• IP address
• Browser type and device information
• Pages visited and time spent
• Referring websites

When you contact us, we may collect:

• Name
• Email address
• Phone number
• Business or service enquiry details

Depending on your interaction with us, we may collect:

• Name and contact details
• Business or company information
• Website, brand, or marketing details
• Project requirements and service scope
• Payment and billing information

We do not generally collect sensitive information. However, in limited cases (e.g. marketing strategy, legal compliance projects), we may receive information that could be considered sensitive. This is only used where necessary and with consent.

We do not routinely collect government identifiers. If required (e.g. for compliance, trademark, or regulatory services), we will only collect and use this information as permitted by law.

We collect information when you:

• Submit a form on our website
• Contact us via phone or email
• Request a quote or engage our services
• Participate in consultations or strategy sessions

We collect data through:

• Website forms
• Cookies and analytics tools
• Advertising platforms (e.g. Google, Meta)
• CRM and marketing systems

We may receive information from:

• Advertising platforms
• Referral partners
• CRM or automation tools
• Public sources (e.g. business directories or websites)

We use cookies and similar technologies to:

• Improve website performance
• Analyse user behaviour
• Deliver targeted advertising

You can control cookies via your browser settings.

We collect and use your information to:

• Provide our services (marketing, advisory, digital solutions)
• Respond to enquiries and communicate with you
• Develop strategies and deliver projects
• Process payments and issue invoices
• Improve our services and website
• Run advertising and marketing campaigns
• Comply with legal obligations

We may disclose your information to:

• Employees and contractors
• Marketing and advertising platforms (e.g. Google, Meta)
• Technology providers (CRM, hosting, analytics tools)
• Professional advisors (legal, accounting)

All disclosures are limited to what is necessary.

We may use cloud-based systems or offshore support teams. This means your information may be stored or processed outside Australia (e.g. USA, Philippines, Singapore).

We take reasonable steps to ensure these providers handle your data securely.

We may send you marketing communications.

You can opt out at any time by:

• Clicking “unsubscribe”
• Contacting us directly

We take reasonable steps to protect your information, including:

• Secure systems and password protection
• Access control
• Use of trusted platforms

However, no system is completely secure.

We do not make decisions solely based on automated processing.

Our services are not directed at individuals under 18.

You have the right to:

• Access your personal information
• Request corrections
• Opt out of marketing
• Make a complaint

If a data breach occurs, we will:

• Investigate and contain it
• Notify affected individuals if required
• Comply with legal obligations

We retain information:

• As required for business and legal purposes
• Typically up to 7 years for financial records

If you have concerns, contact us.

If unresolved, you can contact the Office of the Australian Information Commissioner (OAIC).

We may update this policy from time to time.

Velentra Advisory
Suite 809, Level 8, 187-189 Liverpool St,
Sydney NSW 2000
Email: hello@velentraadvisory.com.au